Policy verified 2026-09

IKEA Return Policy

IKEA accepts returns for a full 365 days with proof of purchase — including opened products in resellable condition, under its "change your mind" policy. The main exceptions: as-is section purchases are final sale, and mattresses get a one-time exchange within 90 days instead of a refund.

Standard window	1 year
Receipt	required
Official policy	IKEA website

The rules the official page won't tell you

"Resellable condition" is the operative phrase for opened items: assembled-then-disassembled furniture with mangled cam locks and torn packaging can be refused or taken at reduced value.
Paid with a card? IKEA can often locate the purchase from the card, softening a lost paper receipt — but bring the card you used.
Plants, cut fabric, custom countertops, and modified items are excluded.
The 365 days does not require the item to be unopened — that persistent myth costs people real refunds. Opened is fine; destroyed is not.

Can I return assembled IKEA furniture?

Sometimes. The policy asks for resellable condition, and carefully disassembled furniture is routinely accepted — but damage from assembly (stripped screws, cracked panels) gives the co-worker at the desk grounds to refuse or discount the refund.

Can I return an IKEA mattress after sleeping on it?

You get one exchange within 90 days if you don't love it — an exchange, not a refund. After picking the replacement, that's the final answer.

What if I lost my IKEA receipt?

If you paid by card, the store can usually find the transaction from that card. IKEA Family members can also retrieve purchases attached to their account. Cash with no receipt is where returns get hard.

A full year dwarfs nearly everyone: Wayfair gives 30 days with you paying return shipping; Amazon gives 30. Only REI plays in the same league.

The hard part is remembering the deadline

Scan any IKEA receipt and PurchVault works out the return window and warranty, then reminds you before they close.

Download for iPhone Try it on the web

More return-policy guides

Costco · TJ Maxx / Marshalls · Sephora · Best Buy · Kohl's · REI · all 39 retailers

Summarized from IKEA's published policy as of 2026-09; policies change and categories carry exceptions — confirm on the retailer's site before relying on a deadline. General information, not legal advice. PurchVault is not affiliated with IKEA.