Ulta accepts returns within 60 days of purchase for a full refund to the original payment — including opened and gently used products. Purchases made on an Ultamate Rewards account can be looked up without a paper receipt, in store or for online orders.
| Standard window | 60 days |
| Receipt | recommended |
| Official policy | Ulta Beauty website |
Yes — opened and gently used products are refundable within the 60 days. It is one of the most user-friendly beauty policies anywhere.
Not if the purchase is on your Ultamate Rewards account — the store pulls it up from there. Guest checkouts want the receipt or order email.
Ulta: 60 days to a refund. Sephora: 30 days to a refund, then store credit to day 60. Both accept gently used items and both track your return history.
Sixty days to a refund, versus thirty at Sephora — for the same shelf of brands, the window doubles.
Scan any Ulta Beauty receipt and PurchVault works out the return window and warranty, then reminds you before they close.
Costco · TJ Maxx / Marshalls · Sephora · IKEA · Best Buy · Kohl's · all 39 retailers
Summarized from Ulta Beauty's published policy as of 2026-09; policies change and categories carry exceptions — confirm on the retailer's site before relying on a deadline. General information, not legal advice. PurchVault is not affiliated with Ulta Beauty.